These Terms and Conditions govern use of the Carte Noire website and any related services provided by Carte Noire Coffee Company and its affiliates (“Carte Noire”). Please read this document carefully before accessing or using our website. By accessing the website, you agree to be bound by these Terms.
1. Acceptance of Terms
The Carte Noire website and services are offered subject to acceptance of all terms and policies stated herein. By visiting our site, registering an account, submitting an order, or using any Carte Noire service, you agree to these Terms. If you do not agree to be bound by these Terms, do not use our website.
2. Registration and Account Use
You may browse the Carte Noire website without registering an account. However, accessing certain features or services does require account creation and login.
When registering, you must provide accurate and complete information. You are responsible for protecting account login credentials and agreeing to our Privacy Policy regarding use of personal data.
Carte Noire reserves the right to suspend or terminate accounts if any provision of these Terms is violated. You are solely responsible for all activities under your Carte Noire account.
3. Intellectual Property Rights
The Carte Noire website content, including text, graphics, logos, icons, product images, designs, trademarks, service marks, and software underlying the site are the property of Carte Noire and protected by copyright, trademark and other laws.
Any use of Carte Noire intellectual property must be authorized in writing. Modification, distribution, transmission, or public display of site materials is prohibited without express consent.
User-submitted content must be your original work and not violate third party rights. By submitting content, you grant Carte Noire certain rights to use for promotional and commercial purposes.
4. Use of Site and Services
Subject to compliance with these Terms, Carte Noire grants permission to access and use our website and services for legitimate individual, non-commercial purposes only. This does not transfer any ownership rights to the intellectual property.
You agree to use this site only as intended, and not for any unlawful or fraudulent activities. Specific prohibited uses include but are not limited to:
- Commercial use of the site or any services without authorization
- Impersonating any person, creating false accounts, or making fraudulent claims
- Denial of service attacks, hacking attempts, or transmitting viruses/malware
- Intellectual property infringement, including unauthorized content use and distribution
- Illegal or unlawful content and activities like child exploitation
- Threats of harm, harassment, or other malicious uses
Carte Noire reserves the right to suspend or terminate any user for violating these terms, and to pursue civil liabilities or criminal charges. We also reserve the right to modify, suspend or discontinue the website or any features therein.
Use of this website is at your own risk. Carte Noire shall not be liable for any damages resulting from use of this site.
5. Accuracy of Information
While Carte Noire strives to provide accurate information, we make no representations, warranties or guarantees regarding the reliability, accuracy or completeness of site content. All information is provided “as is” without assurance.
Product specifications including pricing, availability, ingredients/nutrition and packaging are subject to change without notice. Colors displayed depend on your monitor and settings. Always read product labels prior to use if you have specific requirements.
Carte Noire disclaims any liability regarding the use of website information for decision making. Relying on this data is at your own risk.
6. External Links and Advertisements
The Carte Noire website contains links to affiliate and third-party websites. Any external link content is not under our control, and we are not responsible for the privacy practices or content of external sites. Use discretion when visiting outside links.
Third-party advertising may appear on our site. Carte Noire is not responsible for the claims made in advertisements created and served by these companies over which we have no control. Before undertaking any transaction with advertisers, verify their offerings and credentials.
7. Purchases and Payments
If you wish to purchase Carte Noire products or services, you will be directed to a secure checkout platform to process payment. Pricing and product details are outlined during the checkout process.
By placing an order, you:
- Verify you are legally capable of entering binding contracts
- Accept product pricing, shipping costs, and applicable taxes
- Assume responsibility for accuracy of all submitted information
- Authorize us to charge your card for payment
Carte Noire securely transmits and stores card details per standard industry practices. Card payments are facilitated via trusted third-party payment processors.
After completing checkout, you will receive an email confirming order details and tracking information when items ship. Please allow 1-2 business days processing time prior to shipment.
8. Shipping, Delivery and Returns
Carte Noire will make every effort to fulfill orders according to standard published timelines. However, we are not liable for any losses associated with delayed shipment or delivery.
Customers are responsible for providing accurate shipping addresses and verifying delivery specifics before checkout. Carte Noire is not liable for incorrect or incomplete shipping details provided by customers. An adult signature may be required upon receipt.
If you receive an incorrect or damaged item, please contact Customer Service within 10 days to arrange a refund or replacement. Replacement products are subject to availability.
For complete Shipping, Delivery & Returns policy details, please visit our Customer Service webpage.
9. Disclaimer of Warranties
The Carte Noire website and services including all content and products are provided on an “as is” basis without warranties of any kind. We make no representations about suitability, reliability, usability, security, or accuracy.
Carte Noire disclaims any express or implied warranties including merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement. We do not warrant that the services are error-free or will operate without interruption.
User acknowledges use of this site is at your own risk. We do not accept liability for any damages including loss of business, data or profits, arising under any legal theory relating to use of this website or any service.
10. Limitation of Liability
In no event shall Carte Noire or its suppliers be liable for any direct, indirect, punitive, incidental, consequential or special damages arising from use of the website, service disruptions, loss of profits, data, goodwill or costs of procurement.
Certain jurisdictions prohibit limitations on warranties or consumer rights, so this section may only apply partially. Our total liability under any legal theory is limited to the amounts paid by you to access our services, if any.
11. Indemnification
You agree to defend, indemnify and hold Carte Noire harmless from any liability or costs including reasonable attorneys fees, related to:
- Any authorized or unauthorized use of your Carte Noire account
- Any violation of these Terms and Conditions by you
- Any use of our website or services connected with your account
Carte Noire reserves the right to assume exclusive defense and control in any indemnified matter. Our obligations are contingent upon cooperation and full disclosure.
12. Term, Termination and Changes
These Terms will remain effective until terminated or updated by Carte Noire. We reserve the right to immediately terminate these Terms and your account for any reason.
Carte Noire may change site content, services offered, or these Terms at any time. Updated Terms will be posted online with an updated revision date. Your continued use of our website or services indicates agreement to any revised Terms.
Certain provisions survive termination of these Terms. All rights of both parties that originated prior will continue unaffected.
13. General Terms
If any provision of these Terms is invalid or unenforceable under law, the remaining provisions will remain valid and enforceable. Section titles are for reference only and hold no legal bearing.
These Terms constitute the entire agreement between you and Carte Noire relating to use of this website. Any failure by us to exercise rights under these Terms is not a waiver.
English language version of these Terms shall control and translations are provided for convenience. These Terms are governed under French law without regard to conflict of law provisions. Legal proceedings regarding these Terms or use of this website must take place in French courts.
We will not be liable for failure to fulfill obligations due to causes beyond our reasonable control. User agrees to comply with applicable French and international laws when accessing our site and using our services.
14. Contact Us
Please direct any questions or concerns about these Terms and Conditions to:
Carte Noire Legal Department
22 French Rd, London NW3 6HD, UK
0203-456-7890
[email protected]
We strive to rapidly address any complaints or disputes. Consumer laws provide rights which cannot be excluded under these Terms.
15. Summary
This is a legally binding agreement between you and Carte Noire governing use of our website and services. By accessing our site or services, you consent. The key points include:
- You must follow all applicable laws and site terms
- We make no warranties about information accuracy
- You indemnify us against liabilities connected to your usage
- We disclaim warranties and limit liability for damages
- We can suspend, terminate, or update Terms anytime
We reserve certain intellectual property rights. Contact Carte Noire with any questions or concerns.
